Job - BRANCH ADMINISTRATOR
BRANCH ADMINISTRATOR x 3
Banking, Lusaka, Zambia

The Branch Administrator will be responsible for ensuring efficient management of the front line service areas and the back office support areas by providing excellent customer service through the direct front line tellers, ensuring proper cash control in the Teller and Cash Asset areas, and ensuring proper direct support to back office needs.

Position Published
13 Aug 2019
Position Updated
13 Aug 2019
Applications Received
211 Applications
Talent Search
In Progress
Shortlist In Progress
17 Shortlisted
Interviews Pending
0 Interviewed
Job Offer Pending
45% Complete
45%
13 Aug
24140
Applications Received
Search In Progress
Shortlist In Progress
Interviews Pending
Job Offer Pending
211 Applications
17 Candidates Shortlisted
0 Candidates Interviewed
45% Complete
Job Specification
Reporting Structure
Reporting To
Area Manager
Supervision Of
Branch
Interacts With
Team, Clients
Job Description
Ensuring timely, efficient and correct cash control
Effective management and control of tellers to provide excellent customer service and to ensure that they comply with Banks rules and procedures in their daily operations
Daily reconciliation and balancing of office accounts
Strict efficient control over expenditure budget
Accurate cost recovery according to the Banks prescriptions
Efficient maintenance of office equipment
Checking and control of daily activities in accordance with laid down prescriptions
Proper control of face value documents
Management and control of systems downtime in accordance the Banks acceptable norm
Checking of daily capturing and monthly reports
Timeouts preparation and submission of statements with limited customer complains
Management of card administration i.e. card distribution, the internal control over cards and card/PIN balancing, in accordance to Banks prescriptions
Effective management of cheque book ordering process
Ensure that all transactions that need to be processed by Head Office are forwarded and tracked for processing
Undertake amendments to mandates and forward for checking
Action stop orders in accordance with procedures
Candidate Specification
Experience
4 years
Education Level
Diploma Level
Qualifications
A minimum Certificate or Diploma in Banking and Finance
Software
Computer literacy essential (Word, Excel and PowerPoint)
Equipment
Job related
Knowledge Of
Business & Administration Procedures
Skills To
Budgeting and planning
Ability To
Work well under pressure
Personality
Passion to work with numbers
Other
Skill in analyzing and evaluating financial information
Organisation
Industry
Banking
Culture
Well established
Gender Profile
Mixed
Age Profile
Between 27 and 45 years of age
Terms And Conditions
Employment
Permanent
Location
Lusaka, Zambia
Remuneration
Negotiable
- in USD
Not Calculated
Currency conversions are provided only for comparative purposes.
Remuneration will be paid in ZMK.
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