Job - SALES SUPPORT EXECUTIVE
SALES SUPPORT EXECUTIVE
ICT, Lusaka, Zambia

An established Office Equipment supplier is looking for an ambitious and driven Sales Support Executive to join their team. The successful candidate will be responsible for interpreting sales metrics and respond to customer and prospect queries.

Position Published
9 Sep 2019
Position Updated
9 Sep 2019
Applications Received
84 Applications
Talent Search
In Progress
Shortlist In Progress
7 Shortlisted
Interviews Pending
0 Interviewed
Job Offer Pending
45% Complete
45%
9 Sep
24330
Applications Received
Search In Progress
Shortlist In Progress
Interviews Pending
Job Offer Pending
84 Applications
7 Candidates Shortlisted
0 Candidates Interviewed
45% Complete
Job Specification
Reporting Structure
Reporting To
Sales Team Lead
Supervision Of
Self
Interacts With
Customers , Staff
Job Description
Provide sales Support
Ensure Customer Satisfaction
Prepare and maintain sales reports for use in the relevant departments
Act as a first point of contact for urgent calls, emails and messages when sales executives are not available
Provide troubleshooting assistance for customer orders, account statuses and relevant problems
Provide data and guides to help the sales team
Develop and monitor performance indicators
Manage sales tracking tools and report on important information
Keep record of sales trends
Liaise with account managers to develop specific sales strategies
Stay up-to-date with new product and feature launches and ensure sales team is on board
Candidate Specification
Experience
4 years
Education Level
Diploma Level
Qualifications
Sales and Marketing Qualification
Software
CRM, MS Office
Equipment
Job related
Knowledge Of
In-depth understanding of sales principles and customer service practices
Skills To
Excellent analytical and multitasking skills
Ability To
work in a fast-paced environment with short deadlines.
Personality
Energetic, Driven, ambitious
Organisation
Industry
ICT
Culture
Dynamic, Fast paced
Gender Profile
Mixed
Age Profile
Between 23 and 40 years of age
Terms And Conditions
Employment
Permanent
Location
Lusaka, Zambia
Remuneration
Negotiable
- in USD
Not Calculated
Currency conversions are provided only for comparative purposes.
Remuneration will be paid in ZMK.
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