Job - AIR TICKETING EXECUTIVE
AIR TICKETING EXECUTIVE
Tourism, Lusaka, Zambia
Nationals Only

A well established Travel agency with multiple branches across Africa is looking to recruit an Air Ticketing Executive. The successful candidate should have a tourism background as well as customer service experience

Position Published
4 Sep 2019
Position Updated
4 Sep 2019
Applications Received
47 Applications
Talent Search
In Progress
Shortlist In Progress
7 Shortlisted
Interviews In Progress
2 Interviewed
Job Offer Pending
60% Complete
60%
4 Sep
24295
Applications Received
Search In Progress
Shortlist In Progress
Interviews In Progress
Job Offer Pending
47 Applications
7 Candidates Shortlisted
2 Candidates Interviewed
60% Complete
Job Specification
Reporting Structure
Reporting To
Branch Manager
Supervision Of
Self
Interacts With
Clients, customers, staff, management, other instituitions
Job Description
Corporate client air ticket query handling
Handel Passenger Queries and address passengers grievance
Handel day to day operational task
Making International & domestic Reservations of Air Tickets using Galileo
Cancellation, re issuance, refunds, reschedule of Air tickets
Receiving Inbound calls and providing the corporate clients and business partners with the best possible routing
Helping clients with travel planning, business packages, vacation packages as well as travel advice & information
Candidate Specification
Experience
2 years
Education Level
Diploma Level
Qualifications
Diploma or degree in Tourism management Or related field
Software
MS Office
Equipment
Job related
Knowledge Of
Tourism industry
Skills To
Serve and attend to customers and clients
Ability To
Use GDS Travelport Galileo
Personality
Must be a self-starter
Organisation
Industry
Tourism
Culture
Mixed
Gender Profile
Mixed
Age Profile
Between 21 and 45 years of age
Terms And Conditions
Employment
Permanent
Location
Lusaka, Zambia
Nationals Only
Yes
Remuneration
Negotiable
- in USD
Not Calculated
Currency conversions are provided only for comparative purposes.
Remuneration will be paid in ZMK.
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